Privacy Policy

Information We Collect

When you visit our website or submit a referral request, we may collect the following types of information:

• Contact Information: Your name, email address, phone number, and mailing address.
• Financial Information: Employment status, income range, and banking details (used only to facilitate e-Transfer disbursement by our lending partners).
• Device Information: IP address, browser type, operating system, and pages visited on our site.
• Usage Data: How you interact with our website, including time spent on pages and referral completion steps.

How We Use Your Information

We use the information you provide for the following purposes:

• To connect you with licensed payday lenders in Vancouver, British Columbia who may be able to help you.
• To process your referral request and facilitate communication between you and potential lenders.
• To improve our website, user experience, and referral matching accuracy.
• To send you updates about our services, new lender partners, or changes to this policy (you may opt out at any time).
• To comply with applicable laws and regulations governing lending referrals in British Columbia.
• To detect, prevent, and address fraud, security issues, or technical problems.

Sharing Your Information

Vancouver E-Transfer Payday does not sell your personal information. We share your data only in the following circumstances:

• With Licensed Lenders: When you submit a referral request, we share your information with licensed payday lenders in British Columbia who have agreed to our privacy standards. These lenders use your information solely to evaluate your application and contact you about potential loan offers.
• With Service Providers: We may share information with third-party vendors who help us operate our website, process payments, send emails, or analyze usage data. These vendors are contractually bound to keep your information confidential.
• Legal Compliance: We may disclose your information if required by law, court order, or government request.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption (SSL/TLS) to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or login credentials you create.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site traffic. Most web browsers allow you to control cookies through their settings. Disabling cookies may affect your ability to use certain features of our website. We do not use cookies to track you across third-party websites for advertising purposes.

Your Rights and Choices

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Ask us to update or correct any inaccurate data.
• Delete Your Information: Request deletion of your personal information, subject to legal retention requirements.
• Opt Out: Unsubscribe from marketing emails and communications by clicking the unsubscribe link in any email or contacting us directly.
• Withdraw Consent: Withdraw your consent for us to process your information at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Third-Party Links

Our website may contain links to third-party websites, including lender partner sites and financial information resources. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site before providing your personal information.

Children's Privacy

Vancouver E-Transfer Payday does not knowingly collect personal information from individuals under 18 years of age. Our services are intended for adults seeking payday loans in Vancouver, British Columbia. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain referral and contact information for up to two years after your last interaction with us, unless you request deletion sooner or we are required to retain it by law.

Privacy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date at the bottom of this page. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Vancouver E-Transfer Payday
Email: [email protected]
Response time: We aim to respond to all privacy inquiries within 10 business days.

You may also contact the Office of the Privacy Commissioner of British Columbia if you believe your privacy rights have been violated.

Related Policies

For more information about how we operate and the terms of our service, please review:

• Terms of Service
• Affiliate Disclosure
• Responsible Borrowing Guide